| FAQs -
Airport Parking
Before contacting us, please
take a moment to browse through the most frequently asked
questions about Airport car parking. However if you find that
your question has not been answered already, then please do
not hesitate to contact us.
Why do I need to pre-book?
As an agency we are offered airport parking at a reduced price, this in
turn allows us to offer our clients substantial savings off many of our
suppliers gate prices. Plus pre-booking guarantees your space even during
peak periods. What is a Gate Price?
The Gate Price is the price you would pay if you did not pre-book, the price
you will pay at the gates to the car parks. In most cases the gate prices
are significantly higher than the pre-booking rates. Can
I book at short notice?
Providing you can supply an E-mail address or Fax Number in which we
can send you the relevant documentation you can book for the same day
if needed (subject to availability). However as the website is constructed
to prevent you from placing an order within 24 hours of your departure
date, you would need to place your order via telephone on 01904 652400.
Where one of our operators will be happy to help.
How do I get directions to the car parks?
Although the directions to all our car parking facilities are on the
website, available on the each page relative to each airport by pressing
the " D " button, we also include directions to the car parks
on the vouchers. Which we will send to you via email, fax or post after
your booking has been completed.
How will I know that my booking has been completed?
You will know that your transaction has been completed when you receive
an email confirmation from us. At which point we will send another email
with all the relevant documentation attached. However if you do not enter
an email address on the booking form, then we will post or Fax the documentation
to you. Please call us if you do not receive your documents prior to your
departure date.
Can I pay by Cheque?
Yes, we can accept a cheque as payment for your parking, but we must
receive it a minimum of 10 days prior to your departure date. We cannot
confirm your space until we have received a valid cheque as payment.
Is there a further discount for booking more than one car at
a time?
In most cases we can not offer you a discount for bookings for more than
one vehicle, because our prices are per vehicle and are already sold at
a discounted rate (compared to the gate price). But if you are making
reservations for a larger group of vehicles (more than two) then please
call our office and we will be able to offer a special rate.
Are there special facilities available for disabled passengers?
Each car park can accommodate disabled passengers, in most cases offering
help with baggage etc, and offering wider parking spaces. However, we
are not able to pre-book these spaces. You will need to contact the car
parks directly for this. To obtain the number for the car parks please
call our office and we will refer you to them.
Why is a week calculated as 8 days and two weeks calculated as
15 days?
One day is calculated as a whole day, irrespective of departure or arrival
times. So for example a stay at the car park from Saturday to Saturday
is calculated as 8 whole days and so therefore two weeks is calculated
as 15 days.
There is a minimum stay at the car park I want, but require a
stay shorter than the minimum?
You can stay for less than the minimum number of days at each car park,
but you would have to pay the charge for the minimum stay. It is advised
that you try the car parks directly as it may be possible to park for
less than the minimum stay.
I need a VAT receipt, how do I get one?
Our VAT number is located at the bottom of our pre-paid voucher and invoices,
which you will receive once your booking has been confirmed, our VAT No:
GB 65281 4533.
How safe are my credit/debit card details on your internet site?
The online reservation service is located on a secure server that guarantees
the safety of a transaction. The system uses SSL encryption technology.
For more information on the security of this website please see our Security
and Privacy Statement located at the bottom of each page.
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